Here to support your sanitation and hygiene journey
We use our design and engineering expertise to make our products as accessible and easy-to-use as possible. But we also want to give you the peace of mind that we are here to support you with the answers to any questions that may pop up. From guidance on product selection to installation and operation, simply browse below to find out more. If you have any unanswered questions, please get in touch with us for additional support.
VIDEOS
PRODUCT GUIDES
Mason Training
If you seek a rewarding career, where you can make a difference in your community, SATO is for you! Our free mason training programme is available in every country where we operate. It will set you on the path to success by teaching you how to install our products. Sign up below.
“I am grateful to SATO for the jobs I have created for the community members, the capital I built and the overall impact of the SATO products on hygiene and sanitation”
Abeed Gabunga, Uganda
Mason Training
“I am grateful to SATO for the jobs I have created for the community members, the capital I built and the overall impact of the SATO products on hygiene and sanitation”
Abeed Gabunga
Contact us
Call us toll-free:
In India +1800 202 1626 Mon-Fri 9am-6pm
In Africa +254 800 722 233 Mon-Fri 9am-6pm, Sat 9am-1pm
Contact emails:
For general enquiries please contact: SATO@LIXIL.com
For all press and social media enquiries please contact: SATO@HudsonSandler.com
For career information please click here
Contact us
HOW CAN WE HELP YOU?
While global in scope – our work is local at heart. We are inspired by the impact we provide and the experiences our customers share with us. Our award-winning products are one of the solutions to solve the sanitation issue, but it is the determination and ingenuity of our customers, masons and colleagues that delivers results. Find out more below
Product
Corporate
Sustainability
Innovation and R&D
Manufacturing and QA
Partnerships
Product FAQs
How do I purchase a SATO toilet?
Please find the availability of your product choice at this page. Please contact us for details.
How much does SATO toilet cost?
The price of our products depends on the market and other factors. Please contact us for details.
How do I install a SATO toilet?
All our products are designed to be as accessible and easy to install as possible. Installation procedures vary by product type, latrine configuration, local practices and preferences, and we have created simple how-to guides to answer any of your questions. See more information here.
What material is used for SATO toilets?
We use virgin polypropylene for plastic products.
How can I become a business partner for SATO?
Thank you for your interest! We are a fast-growing and ambitious business and are always looking for business partners. Please contact us for details.
What are the product dimensions?
Please find the dimensions of specific products at their dedicated page.
How much water do we need to use per flush?
This depends on the models, but all our solutions require less than 1 litre of water per flush.
Where can I install SATO?
SATO toilets are suitable for use with direct and offset pit installations, septic tanks, plumbed connections, and other water-based containment systems.
Can I retrofit SATO to an existing pit latrine (for renovation)?
Yes, SATO toilets can be utilised in new construction or retrofit into existing latrines to provide an easy, inexpensive upgrade.